Welcome! I’m happy to offer secure telehealth sessions. Before getting started, please review the steps below to make sure you have a private space and the necessary technology ready.
Important: A completed Informed Consent for Telehealth form is required before your first telehealth session. This is typically completed through the client portal. Please call, email, or text if you have any questions.
How to Join Your Telehealth Session
Telehealth sessions take place through the TherapyAppointment.com client portal. For complete instructions on how to join, please visit TherapyAppointment’s telehealth guide.
If we experience persistent video or audio issues during a session, we’ll switch to our backup platform, DoxyMe. My waiting room is available at: https://doxy.me/drvaldeskaty
Creating a Confidential Space
Your comfort and privacy are essential for effective online therapy. Consider the following:
Privacy
- Can you lock the door?
- If not, will others respect a “do not disturb” request?
Noise
- Can others outside the room hear you talking?
- A fan or white noise machine placed outside your door can help muffle sound.
- Consider using headphones or earbuds so my voice is only audible to you.
If you can’t find an ideal private space, here are some alternatives — just make sure you’re still comfortable:
- Laundry room
- Walk-in closet
- Basement or attic
- As a last resort: your car, parked in a safe location (private = safe and secure, not isolated)
Setting Up Your Technology
Device
- A laptop or desktop with a larger screen is ideal.
- If using a tablet or phone, prop it up so the camera is stable and at eye level.
Camera & Lighting
- Position your camera at eye level — books or a stand work well for this.
- Make sure you have good front lighting and avoid bright light sources directly behind you.
Internet Connection
- If possible, move closer to your Wi-Fi router or use a wired Ethernet cable.
- Close or pause any programs and browser tabs that use extra bandwidth — streaming services, backup programs, etc. More tips for improving your connection.
What If Video or Audio Issues Arise?
While TherapyAppointment.com is our primary platform, occasional technical issues can happen. If problems persist during a session, we’ll switch to DoxyMe. My waiting room is available at: https://doxy.me/drvaldeskaty
Questions?
If you have any questions about setting up your space or technology, feel free to reach out. I look forward to connecting with you!
Much of the information above is adapted from Person-Centered Tech’s Client Setup Helper Page.